jay

A friend of mine has decided he smokes and drinks too much and now really wants to stop both, obviously one at a time and has asked me which I think he should attempt first.

I can imagine either will be hard to stop but which one do you think will the least painful - I think if he goes for the easier one and succeeds it will give him more confidence to eventually tackle the second.

Many thanks.

To join Facebook you have to be at least 13 years old and I have recently found out that my nephew (aged 9) and some of his friends regularly use it.

I have spoken to his parents and they just say that everyone does this. I think Facebook must have this rule for a reason and I do feel they are too young. Can I report it and, if so, how?

Thank you.

The locking petrol cap in my old Ford Fiesta is jammed - I think someone has tampered with it - maybe trying to syphon petrol.

I have tried everything to get it open and am now VERY low on petrol - how can I get it open - I don't mind if I end up causing slight damage to the car but really need to be able to use it.

Many thanks.

Cheers Jay

I have just bought a wireless laptop and searched for access connections. we are in a 'hot spot' so I thought that it would be a 'doddle'

I found one and connected to it. My laptop is telling me that I am connected to the network and the signal is excellent. Yet when I try to access an internet site it keeps saying 'cannot find server'

I am obviously doing something seriously wrong.

I really don't have any technical knowledge of laptops etc so if someone could guide me through the procedure in 'lay-mans' terms I would be really grateful.

Thanks and regards Jay

PS - to ask this question I have re-connected to my landline broadband service

Question says it all really. I have a teapot that I need to post within the UK and I have absolutely no idea how to pack it safely.

Any suggestions will be gratefully received.

Cheers Jay

I have a friend who would love to see the internet in action but she is virtually housebound. She has seen my offline photo albums etc.

I am on cable broadband but cable is not available in her village.

What will happen if I plug into her phone extension socket and if it works what sort of cost do you think it would incur. Do you think it would be like a normal standard dialled number?

We are in the UK

Any quick suggestions would be gratefully received as I am due to visit her tomorrow.

I have a gold ring with a large amethyst stone and it is in desperate need of cleaning.

I have now been told that if I clean around the amethyst there is a good chance that the stone will be loose because it has moved slightly over the years because of the build up of grime

If anyone out there can give a tad of advice it would be much appreciated.

Thanks Jay

I cannot view an ebay item without getting the message that Internet Explorer has encountered a problem and needs to close. I have sent the report to Microsoft countless times and have tried all of their suggestions except for download a fix from the Yahoo toolbar. But, the question is, how can I do that?

This very rarely happens on any other page but never 100% of the time - litterally it is every time I go in to view a listing - it might be saving me money as I cannot buy anything but it is very annoying as I love looking at what is for sale.

I have oooked at some similar questions on Yahoo and tried some of their suggestions - I have downloaded spybot,avg etc to no avail.

I am a gran and only understand how to use email, search for info etc so would love an answer in layman's terms.

Thank you in advance J