Yahoo Answers is shutting down on 4 May 2021 (Eastern Time) and the Yahoo Answers website is now in read-only mode. There will be no changes to other Yahoo properties or services, or your Yahoo account. You can find more information about the Yahoo Answers shutdown and how to download your data on this help page.

Need help with disabling Windows autorun files to get rid of "file not found" message for .dll file?

I have spent quite some time now looking at how to get rid of this error message that keeps popping up: "There was a problem starting C:\PROGRA~1\Common~1\System\sysmenu.dll The specified module cannot be found."

What I have read is that it has to do with a virus or malware that left a registry entry after my antispyware uninstalled it. I have been following this thread as a "how to" to try to get rid of the messages: http://answers.microsoft.com/en-us/windows/forum/w...

My problem is that I do not want to be disabling anything I would need. Is it very bad to uncheck an item from autorun if it is needed? Can I recheck it later? Is it normal that I have many unfound files that show up in autorun?

My issue specifically is with whether or not I should uncheck these three: YTDownloader (which I think is the file that installed the very annoying Spigot program) and two other files whose "image path" are the exact sysmenu.dll files I am getting the message for and which both have "SMUpdate2(/3)" in their file names. When I click to uncheck these two, it makes me "run as administrator" to change them, which worries me a little because it then takes me to the "allow this program to make changes to your computer" screen and I do not want to royally mess up my computer over a simple thing. Any advice you could give would be great!!

1 Answer

Relevance
  • ?
    Lv 7
    7 years ago
    Favourite answer

    Open System Restore and create a restore point, then make the changes.  If a problem results, revert to the restore point.

Still have questions? Get answers by asking now.