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Is it ok to force shutdown windows 10 laptop stuck on shutting down to update?

The laptop was set to shut down and install updates but has been stuck on shutting down for 6+ hours with no sign of anything further happening

4 Answers

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  • 2 years ago
    Favourite answer

    The “Getting Windows ready, Don’t turn off your computer” message appears while Windows is installing updates. Windows will normally finish the installation process if you give it time—but, if it’s been hours, you may just need to restart your PC.

    Unfortunately, it’s normal to wait a while for Windows to update, and this wastes an immense amount of time. Microsoft says there are about 700 million Windows 10 devices and that the April 2018 Update will take 10 to 30 minutes to install. So, assuming an average of 20 minutes for 700 million computers, that’s over 26,000 years of humanity’s collective time wasted waiting for Windows 10 to install a single update.

    What Happens If You Restart Your PC?

    The update installation process will fail if you restart your PC during this process. But how badly will it fail? Will it cause problems with your computer? To find out exactly what happens, we ran some tests.

    First, we told Windows to install a standard update from Windows Update. We forcibly restarted our PC while the “Getting Windows ready. Don’t turn off your computer” message appeared on the screen. The PC restarted and we quickly saw the normal sign-in screen.

    After we signed in, Windows displayed a “We couldn’t finish installing updates” notification. The update installation had failed, but Windows was still working properly. Windows will just try installing the update later.

    Read more

  • 2 years ago

    I would be inclined to shut it down, and then re-start it. Sometimes procedures get stuck or frozen.

  • ?
    Lv 7
    2 years ago

    It isn't ideal but you don't have an alternative. Hopefully when you restart all will be well, if not post another question.

  • 2 years ago

    No as it might corrupt.

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