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Yazzap
Yazzap asked in Consumer ElectronicsCamcorders · 2 months ago

Is it my phone, or is the Samsung Galaxy S21 Ultra camera super laggy?

Today, I purchased a brand new Samsung Galaxy S21 Ultra 128 GB model. I may have made a mistake by taking it to Best Buy to have a screen protector put on. The guy who did not really know how to put those screen protectors on well squeezed my phone really hard to get the bubbles to smooth out. He squeezed the area where the camera is super hard and put his fingers on all the lenses. 

When I tried to take several videos, I noticed how super super laggy the camera was. I filmed my videos in FHD 60 FPS. While the microphones worked really well along with the zoom, the FPS was not smooth at all. It was so laggy. Cars would move and would lag and be smooth again. I did everything to fix it, but there is not a fix. 

Is it possible that my new Samsung Galaxy S21 Ultra has a defective camera? Is it also possible that the guy at Best Buy may have damaged the camera by pushing super hard on it to smooth out the bubbles? 

Overall, is there anyone else who has issues with this phone's camera? 

2 Answers

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  • ?
    Lv 7
    2 months ago

    The screen protector has nothing to do with it.

    Make sure your phone is updated.

    Then clear the camera cache and data.

    Restart the phone.

  • DCM5150
    Lv 7
    2 months ago

    I don't have it, but all the reviews say that it is the best phone camera out there. You shouldn't be experiencing this on a new phone, so I would take it back to place of purchase.

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