greatbrickhill

When I ring a UK Call Centre, be it Bank or otherwise, I am always greeted with the persons First Name, but when I ask for their surname they say "I'm not allowed to give this due to the Data Protection Act.

Thus if the person says their name is 'John' there may well be 30 others with the same name so I am unable to refer back to the person later for any reason.

I think they are all under a mishaprehension and should give their surname if requested.

Am I right? What is the correct answer, please.

Pensioner aged 77, has state pension, company pension, Annuity pension, 2nd Company pension. Total annual amount in UK £31,000.

No other allowances.

Can anyone say what is the actual Personal Allowance for this and what is the amount of Tax to be paid 2013/2014. ???

I am getting Unwanted Emails from a US source 'wanting' me to invest in their recommendations. I don't know where or how they found me. I tried to Unsubscribe but that failed because their address was treated as Unknown.

I need to know what I have to do to Block these Emails but don't know how to set about it. Anyone Know??

When I receive Emails on Thunderbird I find that if I want to print them out instead of having just the normal email text I have for the first page a lot of gobble-de-goo which seems like the routing details of the systems the email has passed through to reach me. The same rubbish occurs if I want to reply or forward the contents of the email proper.

My Operating System if Linux. It has never done this before so could someone please tell me exactly what I have to do to reset something?

I need to do work on my grandparents kerbstones; they have what appear to be lead letters in the granite? stonework. I have cleaned the stonework but the letters no longer stand out. What is the really best way to achieve this so it has lasting permanence.

I am having trouble buying the good old English Handkerchiefs. All that seem available are "Made in China" one's. These are very thin, you can see through them and they don't absorb. I am sure that in the North of England people still can buy the good old traditional hanky which were about in the 1970/80's. I don't want fancy Saville Row type.

So, please mature Englishman, where can I buy them? Ask around your family members and let me know, PLEASE.

I have an Aiptek tiny camera and I need a driver. Aiptek told me to to go to a certain website but when I did I was landed with " This file does not have a program associated with it for performing this action. Create an association in the Folder Options control panel.

I have tried doing this but it fails.

I am a Novice and wish their was a kindly person out there who could tell me exactly what to do . . . PLEASE

My PC has slowed down to the point where it takes 4 minutes to reach W.Explorer. Also it is slow to action my command to operate my new HP C4680 Printer.

I have 1.5gb Ram 80gb hard disk. AMD Sempron 3000+ Processor. It is loaded with Kaspersky 2010.

There are about 800 Recd & Sent Emails and a collection of Web Favourites

I have tried reducing the numbers of these items but its made no difference.

PC World have just given it a Health Check and all it had was Spyware which they removed.

I have looked across the Toolbar and noticed one item I haven't seen before - it is Crawler Toolbar.

What I would like to know please is:-

(a). If I get rid of the Crawler Toolbar will it have some adverse affect on my PC ??

(b). Any ideas about things moving faster to save me having to sit and wait ??

It says "the post is not available anymore" ??? What does this mean ? I think I might have been shut out why could this be ? Does anyone the the answer??

I have two Ofrex Stapling machines (for office use). They require Ofrex staples No. 50/60. I cannot find anywhere that I can buy the staples.. Who has heard of the company and exactly where can I buy the staples? PLEASE !

I am an oldie. When I did A Level Economics in the 1960's we knew it as Economics. Now we hear a lot about "Macro-economics". So could someone please say what is the difference between the two carefully defining the macro bit. In photography macro was about photographing say a thumbnail 1 : 1

What I wish to know is once the lettering has been inscribed what is the most durable form of paint or lacquer that can be put into the lettered recesses. What has happened to my parents flat stone is that the elements of the weather have destroyed the paint? and I have to redo it so that it will really last for at least 30-50 years. Please only answer if you have real expertise in this field.

My Peugeot Dealer (PERRYS) says I ought to have Easyguard applied to the paintwork on my car, by Valleters, as it will protect the paint from anything, anything, etc. It is guaranteed for 5 years. It will cost £250 so could anyone who knows about carpaint tell me anything please.

I don't even need to wash or polish it ever again.

Vauxhall Agila, year 2000. I took the battery out to recharge it but this action has stopped my radio working. Worse still I can't find the CODE details anywhere in my Drivers Handbook. The original Sales Distributor in Wales is not interested.

Can anyone tell me how I can get the thing working again . . . . . please.

Why are the Americans jumping up and down as though at a Pow Wow trying to resist having a UK style National Health Service?

They all drink water, use electricity and gas and the young folk all go to school.

How can they enjoy the benefits of something they've never had?

What they should realize is that a country is a big team - all pulling together and a national service benefits ALL and not just the financially rich. So the question is 'why do Americans stamp on their own feet in this big issue

It's Adrians birthday next month and I want to send him a special card. Does anyone in London or West Bromwich know his home address?

Over the last month Anne Widdecombe MP for Maidstone has written in the Daily Express about the fact that the Madonna and Child religeous theme stamps are unobtainable. Since writing out my Christmas cards I have tried at three Post Offices in Leighton Buzzard, Beds. and each place say they do not have any. I have also noticed that ALL the Christmas cards being delivered to me contain the Pantomine stamps only.

One accepts that some people have no religeous beliefs but it must also be accepted that many others do and that Christmas is a celebration of the birth of Christ.

Does anyone (particularly if they work for the Post Office/Royal Mail) know why this is ?? Some people think it's to do with political correctness and the DESIRE not to offend Muslims.

So could I have some knowledgeable answers please as I am just left pondering.

Thank you very much

I have a YASHICA 124G Camera which takes square pictures 6cm x 6cm. It is similar to a Rolleiflex.

The camera uses a 1.3 V mercury battery to power its exposure meter. The instructions say use either Mallory PX-13B, Eveready EPX-13 or equivalent.

These batteries are small button ones. My problem is obtaining a proper battery but who sells them in the UK. Maybe they are obsolete ? so what do I do.?

Please no jokes about going digital, it doesn't help me.

On the left top of OE it shows File,Edit,Tools,Message,Help.

In the drop down menu on Message there is an item "Block Sender". I inadvertently clicked on this when I had a reply showing from my ISP Support. Now everything from my Support line gets diverted to Anti Spam on my Norton Internet Security.

I am unable to reverse my stupid mistake. Can anyone out there please tell me how I can reverse this so that any Email from my Support goes straight into the INBOX as before????