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Samsung Galaxy/Android Notification sound not working?

I have a Samsung Galaxy Ace Style, running on Android.

I've got a Notifications folder set up, in which is an MP3 file. This plays just fine when I access it through the phone, and can be set as my Notification tone, however when I actually get a message through, it doesn't play. The phone will vibrate (I checked the box to vibrate when ringing) but not play the Notification sound.

Sounds work fine on everything else including phone calls, its just text messages that don't work.

I've tried looking online and found no help.

The only two suggestions I found were to remove AT&T (which my phone doesn't have), or swipe along the windscreen until I find a circle with an i because this is the notifications turn on and off (again, can't find on my phone).

All help appreciated.

Update:

Android version is 4.4.4

4 Answers

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  • 6 years ago
    Favourite answer

    Save the mp3 file in the phone memory. do not save it on the sd card

  • Anonymous
    6 years ago

    Don’t save it to SD card save to phone memory.

  • 5 years ago

    Its broken and it will never work

  • Anonymous
    6 years ago

    WHY ARE YOU OUT TO GET ME SQUIDMASTER

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